Frequently Asked Questions
Everything you need to know about shopping with LYRA Modest
What is your shipping policy for international orders?
We offer worldwide shipping with standard and express options available at checkout. Delivery times typically range from 5-10 business days depending on your location and chosen service.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Since modest fashion often requires a specific fit, we recommend measuring yourself and comparing it against our chart, or contacting our support team for personalized advice.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, hijabs and under-scarves must be in their original sealed packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.
Are your fabrics ethically sourced and sustainable?
At LYRA Modest, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are continuously working toward increasing the percentage of sustainable fibers, such as organic cotton and recycled polyester, in our collections.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.